Legal

Privacy Policy

Last updated: March 2026  ·  Vertex Financial  ·  vertexfinancial.ca

At Vertex Financial, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights under Canadian privacy law (PIPEDA). If you have any questions, please contact us at info@vertexfinancial.ca.

Who We Are

Vertex Financial is a Canadian CPA firm providing personal tax, corporate tax, bookkeeping, payroll, and business incorporation services across the Greater Toronto Area.

Information We Collect

We collect information you voluntarily provide when you:

  • Fill out our contact form (name, email, phone, message)
  • Book a consultation via Calendly
  • Contact us by phone, email, or WhatsApp

We do not collect sensitive financial or tax data through this website.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and consultation requests
  • Provide accounting and tax services you have requested
  • Send relevant updates or information about our services
  • Improve our website and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience. These include:

  • Essential cookies required for the website to function
  • Analytics cookies (Google Analytics) to understand how visitors use our site

You can disable cookies in your browser settings at any time. Disabling cookies may affect some website functionality.

Google Analytics

We use Google Analytics to collect anonymized data about website traffic and usage patterns. This data does not identify you personally. For more information, visit Google's Privacy Policy.

Calendly

When you book a consultation through our website, you are directed to Calendly. Calendly's privacy policy applies to any information you provide during booking. Visit Calendly's Privacy Policy for details.

Data Retention

We retain contact form submissions and client communications for as long as necessary to provide our services and comply with Canadian legal and regulatory requirements, including CRA record-keeping obligations.

Your Rights (PIPEDA)

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw consent to our use of your information

To exercise any of these rights, contact us at info@vertexfinancial.ca.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

Questions About This Policy?

We're happy to clarify anything. Get in touch with our team directly.

Book via Calendly (647) 838-8762